HND in Hospitality Management (NVQ 6)
Motto
We Cultivate Future Leaders in Hospitality by Combining Practical Skills, Global Industry Insight & the Values of True Sri Lankan Hospitality.
Introduction
Higher National Diploma in Hospitality Management (NVQ Level 6) is a full-time, 3-year program accredited by the Tertiary and Vocational Education Commission (TVEC). This course is designed to equip students with comprehensive knowledge and practical skills in Hotel Operations, Food and Beverage Management, Front Office, Housekeeping, Kitchen Operation, and Customer Service. With a focus on industry-driven training and hands-on experience, students gain the competencies needed to excel in the dynamic hospitality sector. Upon successful completion, Higher National Diploma holders are eligible to pursue degree top-up programs at University of Vocational Technology (UNIVOTEC) or UGC-recognized private institutes and universities, paving the way for leadership roles in the global hospitality industry.
Program Outcomes
Upon successful completion of the program, students will be able to:
Gain comprehensive knowledge of the hospitality and tourism industry and deliver professional services in front office, food & beverage, housekeeping, and kitchen operations.
Communicate effectively and foster strong public relations within diverse hospitality environments, ensuring positive guest experiences and professional workplace interactions.
Apply key management principles in human resources, finance, and logistics to drive efficient, sustainable, and high-performing hospitality operations.
Demonstrate leadership in maintaining comprehensive health, safety, and risk management practices to ensure a secure and responsible hospitality environment.
Exhibit strong leadership, collaboration, and decision-making skills to effectively manage teams, overcome challenges, and ensure seamless hospitality operations.
Foster a positive and growth-oriented workplace culture by engaging in continuous learning, driving innovation, and enhancing service quality.
Facilities
The Higher National Diploma in Hospitality Management course offers excellent facilities to support comprehensive learning and practical training. Students benefit from a highly qualified and professional lecturer panel and well-equipped classrooms designed to enhance theoretical understanding. The course includes specialized Hospitality management laboratory for practical featuring a fully functional kitchen, restaurant, and housekeeping area. Supporting facilities also include well-equipped laboratories for IT practical sessions, along with a comprehensive library that provides academic resources and research materials to enhance student learning and industry readiness.
Career Opportunities
The Higher National Diploma in Hospitality Management prepares students for a wide range of rewarding roles within the hospitality industry. Equipped with both theoretical knowledge and practical skills, graduates can build careers such as:
- Hotel Operations Supervisors/ Managers
- Food and Beverage Supervisors/ Managers
- Front Office Supervisors/ Managers
- Guest Relations Officers
- Event and Conference Coordinators
- Resort and Spa Manager
- Catering & Banquet Supervisors/ Managers
- Hospitality Sales and Marketing Executives/ Managers
- Cruise Ship Hospitality Officers
- Chef and Cook positions in hotels, restaurants, and catering services
- Entrepreneur in Hospitality and Service Management
Programme Academic Schedule
Course Units
NVQ Level 6 – Higher National Diploma in Hospitality Management
(CBT Curriculum Code: H55T003)
-
Semester I
-
Semester II
-
Semester III
-
Semester IV
| Module Code | Module |
|---|---|
| H55T003M01 | Introduction to Tourism & Hospitality Industry |
| H55T003M02 | Public Relations |
| H55T003M03 | Front Office Operations in Hospitality Management-1 |
| H55T003M04 | Food and Beverage Operations in Hospitality Management-1 |
| H55T003M05 | Effective Communication in Hospitality Management |
| EMPM01 | Workplace Information Management |
| Module Code | Module |
|---|---|
| H55T003M06 | Front Office Operations in Hospitality Management-2 |
| H55T003M07 | Food and Beverage Operations in Hospitality Management-2 |
| H55T003M08 | Risk Management in the Hospitality Industry |
| H55T003M09 | Stores Maintenance and Logistics Handling |
| EMTM02 | Workplace Communication Management |
| EMTM03 | Planning and Scheduling Work at Workplace |
| Module Code | Module |
|---|---|
| H55T003M10 | Housekeeping and Laundry Operations in Hospitality Management-1 |
| H55T003M11 | Kitchen Operations in Hospitality Management-1 |
| H55T003M12 | Human Resource Management |
| H55T003M13 | Research Methods and Continuous Improvement |
| EMTM04 | Problem Solving and Decision Making |
| EMTM05 | Teamwork and Leadership |
| Module Code | Module |
|---|---|
| H55T003M14 | Housekeeping and Laundry Operations in Hospitality Management-2 |
| H55T003M15 | Kitchen Operations in Hospitality Management-2 |
| H55T003M16 | Financial Management and Accounting |
| H55T003M17 | Hotel Business Operation |
| H55T003M18 | Occupational Health and Safety |
| EMTM06 | Creating & Maintaining a Learning Culture at Workplace |
Entry Requirements
Applicants are eligible for admission to the Higher National Diploma in Hospitality Management if they possess one of the following:
- Three (03) passes at any GCE (A/L) streams
OR
- NVQ Level 4 Certificate in one of the following course:
- NVQ Level 04 Certificate of,
- Professional Cookery (Commis) (H50S010)
- Guest Relation Officer (H55S006)
- Quick Service Restaurant (QSR) Crew member (H55S027)
- Housekeeping Operations (Housekeeping supervisor) (H55S007)
- Food and Beverage Associate (H55S005)
- Bartender (H55S004)
- Cook (H55S003)
- Room Attendant (H55S002)
- Waiter / Steward (H55S001)
- Tour Guiding (NVQ L4)
- Receptionist (K74S002)